I would say YES, as Charles Darwin rightly said, “It is
not the strongest of the species that survives, nor the most intelligent that
survives. It is the one that is most adaptable to change”.
One
should agree that if we are really smart, we will learn from those who have already
had certain experiences and learn to avoid the same mistakes through their
testimony. But unfortunately it just doesn't seem to go that way most of
the time. The curiosity in us can get the best of us and we will have to judge
best of ourselves, if it will work out for us or not. The why it is said that
experience is the best teacher, in fact if you run into a wall for first time,
usually try to go a different way the next time and the pain faced in first
instance brings the change.
I
believe that wisdom shines its light on us when we finally realize that we are
not actually the “all-in-all” and that we need to pay attention to others for
certain expertise and it is wonderful that we can have such a vast array of
talent and intelligence around us.
It’s
very important to assure that our business focuses on how we treat and serve our
customers. Working with people is never easy, in any line of business we
deal with people and people can be pretty hard to please (maybe best experiences
to learn). It can be daunting to feel that we have to please every single
person as this is a near impossible task, but we need to at least show that we
genuinely care about them. When people feel that you care and you give
them their deserved attention, they will most likely return again to you in
their time of need.
Some settled businesses tend to overlook their tough customers,
this important element when dealing with people and adopt the wrong attitude of
lose few & gain others.
Anyone don’t
like the feeling of being considered NOT important when making any purchasing.
It is more like that if you are treated badly, you will not go back to be
mistreated for second time. It is so important that you make it a point
as a business to have a support service that acts as a backup for those who
have to deal with people on the front lines day in and day out which is never
an easy job. Support service has to have the best interest of the
customer at heart regardless of how difficult they maybe to please in order to
assure a return.
Bridge
the Gaps and Help the Needy... You never know, when will be our turn. - Shastry
MVN
If you
are planning on beginning any business at all, the most important element you
must have is integrity and honesty to make every customer feel as though they are
the most important person for your company, because they are important for your
success.
10% of
conflict is due to difference in opinion and 90% is due to wrong tone of voice.
Raise your words, not your voice. The first step to transformation is not to
justify your negative emotion, but to take personal responsibility of having
created it. When we justify our emotion, we blame others for it. We then expect
them to change and do not find the need to change our self.
Sometimes a LIE is the form of TRUTH. - Shastry MVN
To
change any habit we need to answer three questions. WHY should I change? HOW do
I change? and most important Do I WANT to change? Unless the WANT to change is
there, the HOW to change will not get implemented.
If we
allow situations to overpower the mind, we start depleting our power. Focus on
the solution, rather than thinking about why the problem happened. Think about
the solution, not the problem. Till we keep thinking about the problem, we are
thinking about the past, which is not in our control and we are wasting time
and energy.
Take responsibility
and address the NEED. RESPONSIBILITY means the ABILITY to RESPOND the right way
in every situation. So the priority list of responsibilities will be SELF. If
we take care of our emotional well being we will have good relations and then
we perform well.